Professional email on your own domain, run on dedicated SmarterMail Enterprise servers that we own and manage — for a fraction of what Microsoft 365 costs per mailbox. We move your existing mail for you, and our Dubai team answers in Arabic or English.

  • 20+ years in the UAE market
  • Arabic & English support from Dubai
  • Migration included in every plan
  • 1,000+ mailboxes across 90+ business domains

An alternative to Microsoft 365 and Google Workspace email

If your team mainly needs professional email on your own domain, you do not need an office suite to get it. Here is how one mailbox compares, for email only.

One mailbox compared: price, storage, domain, support, migration, admin reports and server location
FeatureCanada HiTechMicrosoft 365Free email (Gmail, Outlook.com)
Price per mailbox / monthAED 3.21 to AED 7.00, VAT includedFrom USD 4.00 (≈ AED 14.69) + VAT for Exchange Online Plan 1; USD 7.00 (≈ AED 25.71) + VAT for Business BasicFree
Storage5 GB to 100 GB per plan, shared by its mailboxes50 GB per mailbox15 GB (Gmail: shared with Google Drive and Photos)
Address on your own domainYesYesNo (@gmail.com or @outlook.com)
Bilingual local supportArabic & English, from Dubainot availablenot available
Migration of existing mail includedYes, done for younot availablenot available
Reports and admin controls for your companyYes: domain dashboard, traffic, spam and virus reports, down to each userYes: email activity and mailbox usage reports in the Microsoft 365 admin centreNo: each account is run by its owner
Server locationEurope (HorizonIQ data centre)not availablenot available

Prices as published on 18 October 2026: Microsoft's UAE pricing page (16:21 Gulf time), Google and Microsoft help pages for free storage. USD figures are Microsoft's; AED conversions are ours at the fixed rate of 3.6725. Email hosting only — office apps, file storage and video meetings are not compared.

When Microsoft 365 is the better choice. If your team lives in Teams, edits Word and Excel files together every day, or needs Microsoft's compliance tools, Microsoft 365 is worth its price — and we will tell you so. If what you need is professional email that works everywhere, our mailboxes cost less per mailbox.

What every mailbox includes

  • Your domain, your addresses

    Addresses such as name@yourcompany.ae on any domain you own, with aliases and shared addresses for info, sales or accounts.

  • Works on every device

    IMAP, POP3 and SMTP for Outlook, Apple Mail, iPhone and Android, plus a full webmail from any browser.

  • Calendar and contacts

    Shared calendars, contacts and tasks inside the SmarterMail web interface.

  • Everyday tools

    Auto-replies, forwarding, filters and catch-all addresses, managed by you or by us.

  • A control panel for your admin

    Add or remove mailboxes, reset passwords and change limits without waiting for us.

Webmail inbox open in a browser

Reports and admin controls that free email doesn't give you

Our servers run SmarterMail Enterprise, a licensed business mail server, not the free mail software bundled with web hosting. Your company's administrator gets the controls of a real mail server, not just a set of inboxes.

  • Email reports for your domain

    A dashboard of messages sent and received, spam and viruses caught and disk use, with daily trend reports you can open down to each user.

  • Traffic and connection detail

    Bandwidth, SMTP, IMAP and POP sessions, and throttled or greylisted messages, so you can see how your company's email is really used.

  • Sign-in security your admin controls

    Two-factor sign-in with authenticator apps and app passwords, password-strength rules and, on request, sign-ins blocked from countries you don't work from.

  • Attack protection on the server

    Brute-force and intrusion detection (IDS) block repeated failed logins and attacks automatically.

  • Spam you can manage

    Spam quarantine, trusted senders and your own filtering rules, with Message Sniffer as the spam engine.

  • Built for teams

    A company address book (Global Address List), shared calendars, contacts and tasks, public folders, and delegation so an assistant can manage a manager's mailbox.

  • Company-wide settings

    A footer added to every outgoing message, mailing lists, and an alert before a mailbox fills up.

Your mailboxes stay company property: when someone leaves, your admin resets the password or forwards the mailbox, which a staff member's personal Gmail address doesn't allow.

Security and deliverability

Email only works if it arrives — and if nobody else can read it.

  • Anti-spam and anti-virus filtering on every incoming message, before it reaches your inbox.
  • Encrypted connections. Webmail, IMAP, POP3 and SMTP run over SSL/TLS, so passwords and messages never travel in clear text.
  • Domain authentication set up for you. We set up the SPF, DKIM and DMARC records for your domain and check them before your mailboxes go live. They tell receiving servers your mail is genuine, which keeps it out of spam folders.
  • High-performance DNS. For optimum email settings, we offer high-performance DNS services with your domain's MX, SPF, DKIM and DMARC records configured, so your mail records are served fast and reliably.
  • A dedicated platform. Your mail runs on servers we own and manage, not on a shared web-hosting account where another site's problem becomes yours.

Free migration and bilingual support

Changing provider is where most businesses lose messages. We do the move for you, at no extra charge.

  1. We review your current setup

    Gmail, Outlook.com, Microsoft 365, cPanel or another host.

  2. We create your new mailboxes

    And copy your existing mail and its folders across.

  3. We switch your domain's DNS

    At a quiet time, so new mail starts arriving on the new servers without a gap.

  4. We set up your devices with you

    On Outlook, iPhone and Android, by phone, WhatsApp or remote session.

Our support team works from Dubai and answers in Arabic or English — the same people who run the servers, not a call centre.

Email hosting services across the UAE, from Dubai to Abu Dhabi

We are based in Dubai and look after companies across the Emirates, as well as clients in the wider GCC and Iraq.

  • Dubai

    Our office is at Al Masood Building, Al Maktoum Road, Riggat Al Buteen.

  • Abu Dhabi

    Migration, set-up and support are handled remotely by our Dubai team — no visit needed.

  • Sharjah and the Northern Emirates

    The same service and the same support line.

  • GCC and Iraq

    Businesses across the region, with Arabic-speaking support and remote migration.

Whatever the emirate, you deal with one team that handles your email from sign-up to renewal.

Where your email is hosted

Your mailboxes run on our own dedicated servers in a HorizonIQ data centre in Europe. We say so plainly because you should know where your data lives.

  • Speed is not an issue for email. A message from Dubai reaches the server and lands in your recipient's inbox in seconds; webmail and phone sync feel the same as local hosting.
  • Dedicated, not shared. The servers are ours and run only our clients' email, managed by the same team that supports you.

Make sure it fits you. Some UAE government bodies and regulated sectors — certain health and financial organisations, for example — must keep data inside the UAE. If that applies to you, tell us before you order and we will give you an honest answer, even if it means recommending another option.

Why businesses trust us with their email

  • 20+ years serving businesses from Dubai
  • 1,000+ mailboxes across 90+ business domains on our servers today
  • Arabic & English support from the team that runs the servers

How to choose an email hosting provider in the UAE

Before you compare prices, check these six things. They decide whether your email works day to day.

Six checks before choosing an email hosting provider
CheckWhat to askOur answer
Price per mailboxIs the price per mailbox, and what is it at renewal?AED 3.21 to AED 7.00 per mailbox / month, VAT included
Storage per mailboxHow much space does each person get — not the plan in total?5 GB to 100 GB per plan, shared: about 0.25 GB to 1.7 GB per mailbox
PlatformShared web hosting, a reseller account, or dedicated mail servers?Dedicated SmarterMail Enterprise servers
DeliverabilityWho sets up the SPF, DKIM and DMARC records?We do: MX, SPF, DKIM and DMARC, on high-performance DNS
MigrationWill they move my old mail, and is it extra?Yes — included
SupportWhich language, which hours, and who answers?Arabic & English from Dubai

Frequently asked questions

How much does business email hosting cost in the UAE?

With us, a mailbox costs from AED 3.21 per month: the Professional Package gives 30 mailboxes for AED 1,155 a year, VAT included. For comparison, Microsoft's own price for an email-only mailbox (Exchange Online Plan 1) is USD 4.00, about AED 14.69 per user per month before VAT, and Microsoft 365 Business Basic is USD 7.00, about AED 25.71, as published on 18 October 2026.

What's the difference between free email and business email hosting?

Free email gives you an address on someone else's domain, such as @gmail.com or @outlook.com. Business email hosting puts every address on your own domain, such as name@yourcompany.ae, and the mailboxes belong to your company, so when someone leaves, the address and its history stay with you. With us you also get spam and virus filtering, MX, SPF, DKIM and DMARC records set up for your domain on high-performance DNS, migration of your existing mail and a local team to call.

Is this an alternative to Microsoft 365 or Google Workspace?

Yes, for email. We provide professional email on your own domain, on our own dedicated SmarterMail servers, with migration and Arabic and English support included, for a lower price per mailbox than Microsoft 365. We do not provide office apps, file storage or video meetings, so if your team needs those every day, Microsoft 365 or Google Workspace may suit you better.

Which email hosting provider is best in the UAE?

The best provider is the one that fits your team. Compare the price per mailbox at renewal, the storage each person gets, who handles migration and deliverability, and which language support is in. Our checklist on this page covers each point.

Do I need a website to have business email?

No. You only need a domain name. If your website is hosted somewhere else, it stays there: we take over only the email and migrate your existing mailboxes.

Will it work with Outlook, iPhone and Android?

Yes. Our mailboxes work over IMAP, POP3 and SMTP with Outlook, Apple Mail, iPhone, Android and any standard email app, plus a full webmail in your browser. We help set up each device when you join.

Can you move my existing emails without downtime?

Yes. We copy your mailboxes first, then switch your domain's mail records at a quiet time, so new messages keep arriving throughout. Migration is included in every plan.

Will my emails go to spam?

We set up your domain's MX, SPF, DKIM and DMARC records on high-performance DNS and check them before your mailboxes go live, and every incoming message is filtered for spam and viruses.

What reports and controls does my company's admin get?

Your admin signs in to the SmarterMail control panel and sees a dashboard of messages sent and received, spam and viruses caught and disk use, with daily trend reports for each user. They can add and remove mailboxes, reset passwords, turn on two-factor sign-in and manage the spam quarantine without waiting for us.

Where are your servers located?

On our own dedicated servers in a HorizonIQ data centre in Europe. For email this makes no practical difference to speed. If your organisation must keep data inside the UAE, tell us before ordering and we will advise honestly.

Do you serve businesses in Abu Dhabi and across the UAE?

Yes. We serve companies in Abu Dhabi, Dubai, Sharjah and the Northern Emirates, as well as the GCC and Iraq. Migration, set-up and support are handled remotely by our Dubai team.

Can I add mailboxes or upgrade during the year?

Yes. Move to a larger plan at any time and pay only the difference for the remaining months. Your existing mail stays where it is, with no interruption.

Do you offer support in Arabic?

Yes. Our Dubai team supports you in Arabic and English by phone, WhatsApp and email.

Ready to move your email?

Tell us how many mailboxes you need and where your mail is today. We will send a fixed yearly price within one working day — and the migration is on us.

Get in Touch

Contact us